We will process the order within 2 days after cleared payment.
Usually we send package via express/EMS/DHL/FEDEX/TNT/UPS,etc.It will take about 5~10days to your address.
Payment:
· We accept alipay here.
· All major credit cards are accepted through secure payment processor ESCROW.
Warranty and Guarantee:
· Please contact us, if you are not satisfied with the item after receiving it, u can return it ask for a replacement or money back,but the shipping fees should be paid by buyer .
· 100% of all deliverd products are in good quality and under strict examination before shipping .We will try our bset to avoid any quality problem.
Other Policies:
· We are not responsible for any custom duty or import tax.
· All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.
· Please don't be hesitated to contact us if you are not satisfied with your purchase , we will solve all the problems with you.
FAQ
1. Are you or trading company?
We're professional bag manufacturer over 10 years, on site checked and audited Disney and FAMA. We have two factory, one in Guangdong Province, and the other one in Yunnan City, China.
2. How can you protect my designs and my brands?
The Confidential Information will not be disclosed, reproduced, or disseminated in any way. We can sign a Confidentiality and Non-Disclosure Agreement with you.
3. How about your quality guarantee?
We're 100% responsible for the damaged goods if it's caused by our improper sewing and package.
4.Can you send some samples?
Yes, free sample is available, freight paid by customers.
5.What’s your MOQ?
We accept small order.
